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Novaetus, Inc. Staff

In 2004 Novaetus was founded by current president Lori Moshier as a marketing, consulting and fulfillment company initially working with a small, select group of clients.  From a humble start as a one-person company, Novaetus has  continued to grow and flourish.  Read More!


Operations Manager and Fulfillment Director

Greg manages day-to-day operations at Novaetus. As an operations manager, He manages personnel and financial issues. He maintains vendor support and audits vendor performance. Greg also acts as Novaetus Privacy Officer. Greg has over 30 years experience in operations management, having worked in commercial construction for about 25 years. Greg is a graduate of Eastern Michigan University with BA degrees in Mathematics and History


CAHPS Project Manager

Kevin currently oversees activities with different CAHPS surveys programs. Kevin is responsible for maintaining the CAHPS project management system and processing final CAHPS output for uploading to appropriate CAHPS portals.



Quality Improvement Manager

Kelly Ann is responsible for running quality check programs on CAHPS data and the CAHPS database. Prior to Novaetus, Kelly Ann worked for several healthcare providers as a business manager. Kelly Ann is a graduate of the University of Michigan with a BS degree in Accounting. Kelly Ann has also received several completion certificates for data management.



Graphic Designer and Data Processor

Janet is a graduate of the Detroit Center for Creative Studies. Janet provides graphic design expertise for marketing materials for Novaetus and their clients, as well as ongoing data entry support.



IT, Web and Database Support

Theresa Jarratt develops and maintains CAHPS databases as well as Novaetus website and data transmission portals. Theresa also develops websites for Novaetus clients. Theresa has a BS degree in Computer science and has recently completed her Masters from Central Michigan University in Computer Technology. Prior to Novaetus, Theresa served for twelve years in the US Navy serving as a ship’s navigations.




Craig Supports Novaetus with providing statistical analysis when required. He also supports in developing sample frames for purposes of surveying. Craig has a BS degree in mathematics from University of Michigan, and MS degree in Statistical Mathematics from Wayne State University.