The Home Health Care CAHPS Survey (HHCAHPS) is part of a family of CAHPS surveys that ask patients to report on and rate their experiences with their home health care provider. The HHCAHPS survey was designed to measure and assess the experiences of people receiving home health care with the following three goals in min
Beginning in third quarter of 2010, Home Health agencies have been required by CMS to conduct CAHPS surveys of their patients. There are currently 34 standard questions on the survey. The final data that is reported to CMS is “de-identified" - that is reported to CMS based on patient ID number - not by patient name. An optional 35th question can be added where the patient grants their permission to share their specific information with their home health provider.
The data collected from vendors is adjusted and publicly reported on CMS Home Health Compare web page once a home health agency has collected a year’s worth of data. The publicly reported data includes three composite measures in areas of “communication”, “patient care” and “specific care issues”; plus two global measures of the home health agency’s performance.